Hotel Le Clocher - 3 stars Hotels in Ars-en-Ré

Traveller Reviews Google Hotel Le Clocher

3.6 sur 5 844 reviews

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  1 sur 5 Reviews posted by Sean O'Halloran on 01/08/2023

  Absolutely terrible. Food was very poor standard. Steak served cold. Mixed up or missing orders. Waited 20 mins for the bottle of wine we ordered while the waitress messed about like a child with some local guys. We then witnessed a row between here and the boss. Basically, how NOT to run a restaurant. Avoid.

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  3 sur 5 Reviews posted by Alan Smith on 06/06/2023

  Average food, below average service. Had to ask a number of times for water, the requested salt never did appear. Expensive for what you get.

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  2 sur 5 Reviews posted by Cyprian Brady on 02/08/2022

  Two weeks in France, eating out at least once, but generally twice. This was far and away the worst experience for me. Ordered steak frites (2 in the party), at the end of lunch service. One was ordered rare, and the other medium (bearing in mind France Medium is generally closer to UK medium rare). Both were absolutely cremated. Politely explained to the waiter and (he was actually really nice - he nodded, and went to get his manager). The (assume) owner had left about 15 mins earlier in his tesla, but a female manger came over. She looked at the steaks and announced "there's nothing I can do, our kitchen is closed" then turned and walk away. Didn't wait for us to respond. The waiter subsequently apologised again, but that was it. It's a long time since I've come across that level of shoddy customer service, and certainly the worst I've ever seen in France (given they take the front of house seriously, rather than being underpaid and undertrained). I'm giving 2 stars, rather than 1, because the waiter was nice and the other two meals were fine.