Résidence de l'Arsenal Royal - 3 stars Thermal Spas / Health Resorts in Rochefort

Traveller Reviews Google Résidence de l'Arsenal Royal

3.8 sur 5 100 reviews

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  1 sur 5 Reviews posted by Kat M on 12/09/2020

  Catastrophe, DON'T BOOK HERE!!! Worst Check-In experience ever! We were supposed to check in at 3pm, but there is no reception and the instructions for the key handover procedure are very bad. We waited at the meeting point when finally at 3:30pm someone of the staff showed up. However, we were not the only ones waiting, so when we finally were shown into our room it was already more than 1 hour later. But that's not the end of the story as the appartment hadn't been cleaned up yet. Only after our complaints they sent the cleaning staff. Finally at 5:30 the room was ready - 2.5h after check-in time. Such a bad service, not valueing the customers time at all. I CAN NOT RECOMMEND THIS TO YOU!! I usually don't write reviews, but I'm just SO disappointed.

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  4 sur 5 Reviews posted by Severin Ströbel on 19/08/2020

  It is beautiful, new building, right next to the harbour, people are very friendly and helpful, nice garage for good cars, BUT equipment in the Kitchen is not too good, you hear your neighbours too much, wifi is very bad... Gabbage at -1 smells up into the lift... Better up these Things, then the price is good

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  5 sur 5 Reviews posted by Markus Schulz on 23/08/2024

  The two of us stayed in Rochefort for nine days. The location is very good and you can look out over the harbor at breakfast. A really great view. The rooms are spacious and well equipped. If you are very picky, you could do a little more work on cleanliness. It didn't bother us and I saw completely different things. The whole residence looks beautiful, is very quiet and safe. The staff is very friendly and helpful. You can easily explore the city on foot and, since we were there by car, also the surrounding area. There is a lot to see and the various beaches are fantastic. Especially when you watch the tides ebb and flow. We will definitely come back because the price/performance ratio is right and apparently all the French people in Rochefort and the surrounding area can hardly be surpassed in terms of politeness and friendliness. Thank you France for the great vacation and I will continue to practice vocabulary diligently.